Loyalty programs

We value you, our customers, that's why we develop customer cards, prepaid travel cards and other mechanisms that provide you with the price advantage for a period of time and/or under certain conditions. Through our loyalty programs, you can travel in Bulgaria and in Europe, benefiting from a discount on the standard price of bus transportation. When buying a round-trip ticket for travel in Bulgaria, you get a 10% discount from the standard price. This discount cannot be combined with another one. If you have a card, voucher or promo code that entitles you to a higher discount, enter it in the appropriate field and the higher percentage will be applied.

We offer you two types of cards:

1. Customer cards with a 10% discount and the possibility of a progressive increase in the discount - The card issue date marks the beginning of a 6-month period in which you can progressively increase your discount to 30%. After each trip, you will automatically receive a survey at the e-mail address you provided when activating the card. After filling out and submitting the first survey, your discount will increase to 20%. On your next trip, you will receive a follow-up survey, the completion of which will increase your discount to 30%. The progressive discounts of 20% and 30% are valid for a period of 6 months starting with the issuance of the card. After the expiration of this period, the discount is restarted, i.e. returns to the original 10% level. These cards are valid for travel in Bulgaria and Europe. You can request a customer card at any of the Union Ivkoni offices or online on our website. Request card
2. Cards for prepaid travel - The cards are valid for travel between two settlements in Bulgaria. They are available for 10 and 45 journeys, and their validity is 1 month. The cards are convenient for people who travel frequently on a particular route and provide a price advantage when prepaying for 10 or 45 one-way tickets. You can apply for prepaid travel cards only at the company's offices.

General Terms and Conditions for Customer Cards