Loyalty programs

We value you, our customers, that's why we develop customer cards, prepaid travel cards and other mechanisms that provide you with the price advantage for a period of time and/or under certain conditions. Through our loyalty programs, you can travel in Bulgaria and in Europe, benefiting from a discount on the standard price of bus transportation. When buying a round-trip ticket for travel in Bulgaria, you get a 10% discount from the standard price. This discount cannot be combined with another one. If you have a card, voucher or promo code that entitles you to a higher discount, enter it in the appropriate field and the higher percentage will be applied.

We offer you two types of cards:

 

  1. Customer cards with a 10% discount and the possibility of a progressive increase in the discount - The card issue date marks the beginning of a 6-month period in which you can progressively increase your discount to 30%. After each trip, you will automatically receive a survey at the e-mail address you provided when activating the card. After filling out and submitting the first survey, your discount will increase to 20%. On your next trip, you will receive a follow-up survey, the completion of which will increase your discount to 30%. The progressive discounts of 20% and 30% are valid for a period of 6 months starting with the issuance of the card. After the expiration of this period, the discount is restarted, i.e. returns to the original 10% level. These cards are valid for travel in Bulgaria and Europe. You can request a customer card at any of the Union Ivkoni offices or online on our website. Request card
  2. Cards for prepaid travel - The cards are valid for travel between two settlements in Bulgaria. They are available for 10 and 45 journeys, and their validity is 1 month. The cards are convenient for people who travel frequently on a particular route and provide a price advantage when prepaying for 10 or 45 one-way tickets. You can apply for prepaid travel cards only at the company's offices.

General Terms and Conditions for Customer Cards

 

For questions and information related to your trip
Bulgaria Travel Customer Service Center
International Customer Service Center
For administrative contact
* at the price of a local call
Union Ivkoni

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Loyalty programs